Privacy Policy
Last updated: January 6, 2026
This Privacy Policy describes how Halloweenqueen Creations (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.
2. How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources.
Information We Collect Directly from You:
- Contact details: Name, address, phone number, and email.
- Order information: Billing address, shipping address, payment confirmation, and order history.
- Customer support information: Information you choose to include in communications with us, such as through our Live Chat or email.
Information We Collect about Your Usage: We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and pixels. This includes device information, browser type, IP address, and how you interact with our Site.
Information We Obtain from Third Parties: We receive information from vendors who support our Site, such as Shopify, and our payment processors who collect payment information to fulfill your orders.
3. How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, arrange shipping, and manage your account.
- Marketing and Advertising: To send promotional communications and show you advertisements for products you may like.
- Security and Fraud Prevention: To detect and investigate possible fraudulent or malicious activity.
- Communication: To provide customer support and improve our Services.
4. Cookies
We use Cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics. You can set your browser to remove or reject Cookies, but please note this may negatively impact your user experience. Our website also recognizes the Global Privacy Control (GPC) signal for users who wish to opt-out of certain disclosures.
5. How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With vendors who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).
- With business and marketing partners for advertising purposes.
- To comply with legal obligations or to protect the rights and safety of our users.
6. Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with information, please contact us to request its deletion.
7. Security and Retention
While we implement industry-standard security measures, no system is "perfectly secure." We retain your personal information only as long as necessary to maintain your account, provide services, comply with legal obligations, or resolve disputes.
8. Your Rights
Depending on where you live, you may have the right to access, delete, or correct your personal information. You may also opt-out of promotional emails at any time by clicking the "unsubscribe" link. To exercise these rights, please contact us at the email address provided below.
9. Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:
Email: [email protected] Live Chat: Available directly on our website.